In the past, there has been confusion in the market about what property managers can and cannot do in assisting their clients with insurance products and services. As our Distributor we want to clear this confusion and also ensure you understand your role so you are protected under the Australian financial services licence (AFSL) of Aon Risk Services Australia Limited (Aon) in your dealings with the Aon residential property insurance products for your clients.

As our Distributor you are authorised to ‘deal’ in Aon Products. When your client has decided to purchase an Aon Product, you can:

• issue,
• vary,
• sell,
• acquire or
• apply for

any Aon Product. This is called ‘dealing’.

As our Distributor you must not provide advice on the Aon Products.

Before or at the point of sale of the Aon Products, you must provide your clients with the Important Distributor Notice (printed on your letterhead). This notice fulfils your obligation to tell your clients:

• you act as our Distributor in respect of the Aon Products;
• the remuneration (if any) you receive from us if they accept Aon’s offer of insurance; and
• the availability of the Aon’s dispute resolution system to the client.

Please read Aon Distributor's Guide to Insurance as it will assist you in better understanding your roles and responsibilities as an Aon Distributor.

As a distributor of Aon your business can continue to earn income on Aon Products including:

• landlords' insurance,
• home building insurance,
• home contents insurance, and
• residential strata insurance.

To become an Aon Distributor or for more information please contact our Real Estate Agent Hotline on 1300 734 274 or contact us.